![]() The first step in the WFM process is forecasting. Download the Ultimate Guide to Forecasting We’ll introduce some sources you can trust in the following sections. We recommend the Excel Forum and Call Centre Helper. Just search in Google for what you need and you’re likely to find some ready-built components that will save you time. There are plenty of sources of inspiration on the web. It’s very satisfying to build your own planning spreadsheet from the ground up.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |